Last Updated: December 1, 2025
This Payment & Billing page explains how Dunfer, a brand of Cobra Stone Inc. (“Dunfer,” “we,” “us,” or “our”), handles payments, charges, and billing-related matters for orders placed through our online store.
By placing an order on our website, you agree to the practices described here, as well as our Terms & Conditions and Return & Refund Policy.
1. Accepted Payment Methods
We currently accept the following payment methods for online purchases:
- PayPal: Including payments made through your PayPal balance, linked bank account, or eligible cards in your PayPal wallet.
- Major debit/credit cards via PayPal: Subject to PayPal’s terms and eligibility.
Available payment methods may vary based on your location and order details and may change over time.
2. Currency & Pricing
- All prices on our website are listed in US Dollars (USD) unless expressly stated otherwise.
- Product prices, shipping rates, and any applicable fees are displayed during checkout before you confirm your order.
- We reserve the right to update prices, shipping fees, and promotions at any time, in accordance with our Terms & Conditions.
3. Taxes & Other Charges
Depending on your shipping address and applicable laws, your order may be subject to sales tax or other charges.
- Any taxes or fees that we are required to collect will typically be calculated and shown at checkout.
- You are responsible for any additional taxes, duties, or charges that may apply and are not collected by us at checkout.
- Orders shipped outside your home state or region may be subject to local tax rules and reporting obligations.
4. Payment Processing & Authorization
All online payments are processed securely through third-party payment providers such as PayPal.
- When you place an order, you authorize us and our payment processors to charge the selected payment method for the total amount of your order, including product prices, taxes, shipping, and any applicable fees.
- Your payment method may be authorized at the time you place the order, and the final charge may occur when your order is accepted, processed, or shipped, depending on our process and the payment provider’s rules.
- If the payment provider declines, reverses, or flags a transaction as suspicious, we may cancel or hold your order until the issue is resolved.
5. Security & Card Information
We work with recognized payment providers to help protect your payment information.
- Payment information (such as full card numbers) is handled and stored by the payment provider, not directly by Dunfer, except for limited details needed to confirm and record the transaction (such as payment method type, last digits, or transaction ID).
- We use reasonable technical and administrative safeguards to protect the limited billing information we store, but no method of online transmission is completely secure.
- You are responsible for keeping your account login details, devices, and email secure and for promptly notifying your bank, card issuer, or PayPal of any suspected unauthorized charges.
6. Billing Information Accuracy
You agree to provide complete, accurate, and current billing information when placing an order.
- It is your responsibility to ensure that the billing name, address, and payment details match the information on file with your bank or payment provider.
- If billing or payment information is incorrect or cannot be verified, your order may be delayed, placed on hold, or cancelled.
- Please update your account information promptly if your billing details change.
7. Order Confirmation & Receipts
After you place an order and payment is authorized:
- You will typically receive an email acknowledging receipt of your order.
- When your order is accepted and processed, you will receive an order confirmation and, if applicable, shipping confirmation with tracking details.
- Your payment receipt may be provided by us, by the payment provider (such as PayPal), or both.
Please retain confirmation emails, invoices, and receipts for your records.
8. Payment Timing & Holds
Depending on the payment provider and order details, funds may be captured at different times:
- For most orders, your payment is captured when your order is confirmed or prepared for shipment.
- In some cases, an authorization hold may appear on your account before the final charge is posted.
- If we are unable to accept your order for any reason, we will generally release the authorization or issue a refund for any captured funds related to the cancelled portion of your order.
9. Declined Payments & Failed Transactions
If your payment is declined or a transaction fails:
- Your order may not be accepted, processed, or shipped.
- You may be asked to provide another payment method or to contact your bank or payment provider to resolve the issue.
- We are not responsible for any fees that your bank or payment provider may charge due to failed or declined transactions.
10. Chargebacks & Disputes
If you believe there is an error or unauthorized charge related to an order:
- Please contact us first so that we can review your order details and attempt to resolve the issue quickly.
- If you initiate a chargeback through your bank or PayPal, we may be required to provide documentation to dispute or respond to the claim.
- Unresolved or unwarranted chargebacks may result in account restrictions, order cancellations, or refusal of future service, in accordance with our Terms & Conditions.
11. Refunds & Adjustments
Refunds and billing adjustments are handled in accordance with our Return & Refund Policy.
- When a refund is approved, it is generally issued to the original payment method, subject to the policies of the payment provider.
- Processing times for refunds are controlled by the payment provider and your bank; it may take several business days for the credit to appear on your statement after we issue it.
- Any shipping charges, restocking fees, or non-refundable fees will be applied as described in our Return & Refund Policy and product-specific terms, if any.
12. Stored Payment Methods (If Available)
In some cases, our store or payment provider may offer the option to securely save your payment method for faster checkout.
- When you choose to save a payment method, the details are stored and secured by the payment provider, not by Dunfer, except for limited reference data.
- You can typically manage or remove stored payment methods through your account on our website or directly through the payment provider.
- It is your responsibility to restrict access to your account and ensure that only authorized individuals can place orders using stored payment methods.
13. Promotions, Discounts & Gift Cards
Special offers and promotions may impact the total amount you are charged.
- Promotional codes, coupons, and discounts must be entered at checkout and are subject to the specific terms and expiration dates associated with the offer.
- Only one promotion or discount may be allowed per order, unless expressly stated otherwise.
- If we offer gift cards or store credit in the future, additional terms will apply and will be presented at the time of issue or redemption.
14. Price Changes & Errors
While we make every effort to ensure pricing accuracy, errors may occur.
- If we discover a pricing or billing error related to your order, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the order.
- If the order cannot be completed at the corrected price and you choose not to proceed, we will cancel the affected part of the order and issue a refund for any amount you have already paid for that portion.
- We reserve the right to correct any errors in pricing or billing even after an order has been submitted or confirmed, as permitted by law and our Terms & Conditions.
15. Your Responsibilities
By placing an order, you agree that:
- You are authorized to use the selected payment method.
- The payment information you provide is accurate and complete.
- You will promptly review order confirmations, receipts, and account statements and notify us of any discrepancies.
- You will comply with all applicable laws and any terms imposed by your bank, card issuer, PayPal, or other payment provider.
16. Contact Us
If you have any questions or concerns about Payment & Billing, please contact us:
Dunfer / Cobra Stone Inc.
PO BOX 705
Jarrell, TX 76537
United States
Email: contact@dunfer.com
Phone: +1 332-278-8241