Privacy Policy

Last Updated: December 1, 2025

This Privacy Policy explains how Dunfer, a brand of Cobra Stone Inc. (“Dunfer,” “we,” “us,” or “our”), collects, uses, shares, and protects your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our website or providing information to us, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our website or services.

1. Who We Are

Business Name: Cobra Stone Inc. (doing business as Dunfer)

Brand Name: Dunfer

Registered Office: PO BOX 705, Jarrell, TX 76537, USA

Contact Email: contact@dunfer.com

Phone: +1 332-278-8241

2. Scope of This Policy

This Privacy Policy applies to information we collect:

  • On our website and online store (including through WordPress, WooCommerce, and related plugins);
  • When you create an account, place an order, or contact us;
  • When you subscribe to marketing communications or participate in promotions; and
  • Through any other online services that link to this Privacy Policy.

This Policy does not apply to third-party websites, services, or applications that we do not control, even if they are linked from our website.

3. Information We Collect

We collect information that you provide directly to us, information that is automatically collected when you use our website, and information from third parties.

3.1 Information You Provide Directly

  • Account Information: Name, email address, password, and other registration details when you create an account.
  • Order & Billing Information: Name, billing address, shipping address, email address, phone number, order details, and limited payment-related information (such as payment method type). Payment card details are processed by third-party payment processors (such as PayPal) and are not stored in full by us.
  • Communications: Information you provide when you contact us (via email, phone, or contact forms), including inquiries, support requests, and other messages.
  • Reviews & Content: Product reviews, comments, and other content you submit on our website.
  • Marketing Preferences: Your choices about receiving marketing emails and other communications.

3.2 Information Collected Automatically

When you visit or use our website, we may automatically collect certain information, including:

  • Device & Usage Data: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, links clicked, and the date and time of your visit.
  • Shopping Activity: Products viewed, items added to your cart, wishlist activity, and purchase history.
  • Log & Analytics Data: Information collected by cookies, pixels, and similar technologies to help us understand how you use our site and improve performance.

3.3 Information from Third Parties

  • Payment Processors: Limited information from providers such as PayPal (e.g., payment status, transaction IDs) in order to process your orders and prevent fraud.
  • Analytics & Advertising Partners: Data from analytics tools and advertising platforms that help us measure performance and deliver relevant content (for example, Google Analytics or similar services, if used).
  • Service Providers: Information from shipping carriers, technical service providers, and other vendors that help us fulfill orders and operate our business.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Operate Our Services: Processing orders, shipping products, managing payments, providing customer support, and operating our online store.
  • To Manage Your Account: Creating and maintaining your account, managing order history, and enabling saved preferences.
  • To Communicate with You: Responding to your inquiries, sending order confirmations and updates, and providing important notices such as changes to our terms and policies.
  • To Improve Our Website and Products: Analyzing how visitors use our site to enhance performance, usability, product offerings, and customer experience.
  • For Security and Fraud Prevention: Detecting, preventing, and responding to fraudulent or illegal activities, security incidents, and misuse of our services.
  • For Marketing and Promotions: Sending newsletters, promotional emails, and special offers (where permitted by law and in line with your preferences). You may opt out at any time as described below.
  • To Comply with Legal Obligations: Meeting our legal, regulatory, tax, and compliance obligations.

5. Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and scripts) to operate and improve our website.

What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences over time.

We may use the following types of cookies:

  • Strictly Necessary Cookies: Required for basic site functionality, such as enabling shopping cart and checkout features.
  • Performance & Analytics Cookies: Help us understand how visitors use our site, so we can improve performance and usability.
  • Functional Cookies: Remember your preferences (such as language, region, and saved cart items).
  • Advertising or Targeting Cookies: Used to deliver relevant promotions and measure the effectiveness of our marketing (if and where used).

You can manage cookies through your browser settings and, where available, through cookie banners or preference tools on our site. Disabling certain cookies may affect the functionality of our website.

6. Payment Processing

We use third-party payment processors, such as PayPal, to process payments securely. When you make a purchase:

  • Your payment information is handled directly by the payment provider, not by Dunfer, except for limited details necessary to confirm and record the transaction (e.g., payment method, transaction ID, status).
  • Payment providers may collect additional information about you and your payment method in accordance with their own privacy policies. We encourage you to review their policies for more details.

7. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, analytics, marketing assistance, web hosting, and IT support.
  • Business and Operational Partners: Platforms and tools we use to operate our WordPress and WooCommerce store, including plugins and integrations that help with inventory, email communications, and website functionality.
  • Legal and Compliance Recipients: Authorities, government bodies, or other third parties when required by law, legal process, or to protect our rights, property, or safety (or the rights, property, or safety of others).
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or similar transaction involving Dunfer or Cobra Stone Inc., your information may be transferred as part of that transaction.

8. Advertising and Analytics

We may use analytics tools and, where applicable, advertising partners to better understand how users interact with our site and to deliver relevant content and promotions.

  • Analytics: Tools that collect information such as pages visited, time spent on pages, and interactions with content to help us improve our services.
  • Advertising: If we use online advertising, we may work with partners who use cookies or similar technologies to display relevant ads based on your browsing behavior and interests.

You can often manage your preferences via browser settings, ad settings on platforms you use, and “Do Not Track” or similar features where supported. Some options may not be fully effective depending on the technology and settings used.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • To provide our products and services and complete your transactions;
  • To maintain and improve our website and business operations;
  • To comply with legal, tax, and accounting obligations; and
  • To resolve disputes and enforce our agreements.

When information is no longer needed for these purposes, we will delete it or anonymize it in a manner consistent with applicable laws and our internal policies.

10. How We Protect Your Information

We use reasonable technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. We encourage you to use strong passwords, keep them confidential, and log out of accounts when finished.

11. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights with respect to your personal information, such as:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request deletion of certain personal information, subject to legal and operational requirements.
  • Objection or Restriction: Object to or request restriction of certain processing.
  • Marketing Preferences: Opt out of receiving marketing emails by following the unsubscribe link in those emails or by contacting us.

To exercise any of these rights (where available), please contact us at contact@dunfer.com. We may need to verify your identity before responding to your request.

11.1 California Privacy Notice (If Applicable)

If you are a resident of California, state law may grant you specific rights regarding your personal information, such as the right to request information about how we collect, use, and disclose your personal information and the right to request deletion of certain information. We do not sell your personal information as defined under California law.

To make a request as a California resident, please contact us using the information provided in the “Contact Us” section below. We will respond in accordance with applicable law.

12. Children’s Privacy

Our website and services are intended for use by adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

If you believe a child under 13 has provided us with personal information, please contact us promptly at contact@dunfer.com.

13. International Visitors

Our website and services are primarily intended for customers in the United States. If you access our website from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions, where data protection laws may differ from those in your country.

By using our website and providing information to us, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, apps, or services that are not operated by Dunfer. We are not responsible for the privacy practices or the content of those third parties.

We encourage you to review the privacy policies of any third-party sites or services you visit or use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes become effective signifies your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you should stop using our website and services.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dunfer / Cobra Stone Inc.
PO BOX 705
Jarrell, TX 76537
United States

Email: contact@dunfer.com
Phone: +1 332-278-8241